Privacy Policy

Solar Center by Dura-Foam ("Solar Center," "we," "us," or "our") operates solarcenterca.com. We respect your privacy and are committed to being transparent about how we collect and use your personal information. This Privacy Policy explains what data we collect when you visit our website or contact us, how we use it, who we share it with, and what rights you have — including your rights under the California Consumer Privacy Act (CCPA).

1. Information We Collect

Information you provide directly

When you submit a quote request or contact form on our website, we collect:

• Full name
• Email address
• Phone number
• Any additional details you include in a message field

Providing this information is voluntary. However, without it we cannot respond to your inquiry or prepare a solar quote for your home.

Information collected automatically

When you visit our website, our servers and third-party analytics tools may automatically collect:

• IP address and approximate geographic location (city/region level)
• Browser type and version
• Device type and operating system
• Pages visited, time on page, and referring URL
• Date and time of your visit

This information is collected in aggregate to help us understand how visitors use the site. It is not used to identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote request or inquiry
• Schedule consultations and follow up with you about our solar services
• Send you information you've requested about our products, financing options, or incentives
• Improve our website content and user experience
• Comply with applicable laws and regulations

We do not send marketing emails without your consent. If you receive a follow-up from us, it is because you submitted a quote request or contacted us directly.

3. Cookies and Tracking Technologies

Our website may use cookies — small text files stored in your browser — and similar technologies to understand site traffic and usage patterns. These may include:

• Analytics cookies (e.g., Google Analytics) — help us understand page performance and visitor behavior in aggregate
• Functional cookies — remember your preferences while you navigate the site

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. We do not use cookies to serve targeted advertising.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted third-party tools (such as our CRM, email platform, and form submission service) that process data on our behalf under confidentiality agreements. These providers are not permitted to use your data for their own purposes.
• Legal compliance: We may disclose information if required by law, court order, or government authority, or to protect the rights and safety of our customers or the public.
• Business transfer: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

5. Your Rights Under the CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal information:

• Right to Know: You may request a summary of the personal information we have collected about you in the past 12 months, including the categories of data, the purposes for which it was used, and any third parties with whom it was shared.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (such as records required for ongoing business transactions or legal obligations).
• Right to Opt-Out of Sale: We do not sell your personal information. No opt-out is required, but you may contact us to confirm this at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. Exercising these rights will not affect your ability to receive services from us.

To exercise any of these rights, contact us using the information in Section 9 below. We will respond to verified requests within 45 days as required by law.

6. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy, or as required by law. If you have submitted a quote request, we may retain your contact information in our CRM for up to three years to follow up about your solar project. You may request deletion at any time.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites (such as government resources, financing partners, or manufacturer sites). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, want to exercise your CCPA rights, or wish to request deletion of your data, please contact us: